G

Graham Provost

4 years ago

Purchased a very gently used 2012 Hyundai Sonata L...

Purchased a very gently used 2012 Hyundai Sonata Limited from this dealership. They had a good selection of cars, both used and new. Jennifer Cahill, my sales associate was extremely pleasant and helpful over the course of the afternoon. I drove a loaner car onto their lot as my old car was in the shop needing an engine replacement (half the cost of a Sonata). Jennifer even drove with me to the Mini dealership to return the loaner, saving me a trip later that day.

After I drove the car home I noticed a dent on the roof of the car and called the dealership to see if they would remove the dent free of charge, knowing that they should have fixed it prior to selling but had most likely just not seen it. They removed the dent for free within 2 hours of bringing the car in and gave me a loaner in the meantime. Thanks to the sales manager, Jason for making this happen. Service was also great on this visit, but I miss having my car washed when serviced like at Mini, Carmax and BMW in the past. Seems like it should be pretty standard, but I'll take a low price on a car over a free wash any day.

I'll reserve the 5 stars for another couple of service visits. Let's hope their service department is as good as their sales team is.

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