Marisel Zaurov Orcutt

Review of Signature Healthcare, Brockton...

Worst hospital ever at times, but at other times,...

Worst hospital ever at times, but at other times, also the best. There are too many patients that come into the ER for issues that are not emergencies. Even for headaches.

I have an autistic, nonverbal child and when he comes in with stomach bugs or viral illnesses they are great. He puts a smile on everyone!

It took the hospital 2 months to figure out what was wrong with me, but I did refuse CT chest scans. I did see some rude doctors and nurses. But when I finally came in with heart attack symptoms, everyone (except the front desk staff) was kind, helpful and understanding. I was asked to have the CT scan. Turned out I had Bilateral Pulmonary Embolism. Both lungs had 5+ blood clots for over 2 months. I got quick treatment. Doctor came personally to me in his coat from his car, held my hand an apologized for the last 2 months. So did many staff. I was near death. I was admitted to telemetry floor, only took Tylenol for pain... Even though my blood was being taken every 26 minutes for days. Was put on Heparin infusion, then Lovonox shots and Coumadin. Overall, the hospital is great if you are patient, polite, and if you have a true medical emergency and cooperate with doctors and nurses and answer their questions fully and listen to their recommendations. Doctors aren't mind readers and they can't find what is wrong if you refuse tests. Again, some staff is rude. Most are not. If the Er is full and you have a small cut or twisted ankle, try urgent care centers. If ur pain is worse than pushing out a child, or you feel like you are dying, or you cut or hurt yourself severely, then Er it is.

Overall, I'd like to thank Signature Healthcare for saving my life. My children have their mom and they are grateful. "Mom is God in the eyes of a child."