The customer service and the delivery is awful. Cu...

The customer service and the delivery is awful. Customer Service: I called to get detailed information from someone at the company regarding specific details on the tile that I purchased as well as to get info on complimenting tile. The young man who tried to assist had no idea about the material or who to direct me to. He seemed nervous and inexperienced. I called back to speak with a different rep and had the same experience. Delivery: I spoke with the delivery person a few minutes prior to delivery and instructed that my installers would be on site to receive the tile and that the garage was open to store the tile. I later found out that the tile was delivered in the middle of my driveway in a rush. When I called to find out why they had done this, the first excuse was that no one was there to receive the tile and then when I explained that was false, the second excuse was the there company politics is that they don t drive the machinery onto a driveway, but my installers confirmed and that they had to drive deep into my driveway to place the tile where it was. They took no accountability and did not offer to come back to properly store the tile. Very unhappy. The tile itself is quality tile, but I would use another company if I had to do it over again because of the customer service and delivery. There are other competitors with good tile.