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waandy burgos-martinez

3 years ago

I was flying out of Newark to go back home, I have...

I was flying out of Newark to go back home, I have never been in this airport before. I get to Newark 2 hours ahead of time. I asked a couple workers if I was at the right terminal, which I was told I was. That I had to wait until someone comes out to help me. I waited an hour and a half just to be told that I wasn't at the right terminal. When I tried to ask for help the United workers from Terminal A were rude. They were so quick to walk away and not answer my questions. I was late for my flight and had to wait at the airport an additional 5 hours than planned. To only go to another airport to wait an extra 3 hours. I will never fly through Newark ever again. You should probably tell your workers to also show up to the front at the time they were suppose to not a half hour late. Need to work on your friendliness. Other than that the food wasn't bad.

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