Eric Wan

Review of Shangri-La Hotel Fuzhou / Guan...

Excellent service at the Club Horizon with Ingrid'...

Excellent service at the Club Horizon with Ingrid's team has delivered the kind of hospitality, efficiency and caring exceeded my expectation. Highly impressed even though the club floor was always with a lot of guest and the team has manage to maintain a very high and good standard. Also impressed with the team spirit there when even the Hotel Manager, Director of Rooms appeared during the peak hours and worked hand in hand with the staff which shows good team spirit and unity there.