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Review of North Central Surgical Center

Had surgery here and needed bathroom assistance. T...

Had surgery here and needed bathroom assistance. The aide was not helpful whatsoever. He left my room without putting the call bell within reaching distance.He failed to place my oxygen back on.I had the television on and the remote was to far for me to turn it off.So I was helpless.Started screaming for someone to help me.I waited for another 10 minutes and called out for help.Noone came.I am a retired nurse so decided to disconnect my heart monitor.I thought surely someone would come to my assistance then.Looked at the clock and after 40 minutes started screaming for help again.Finally after 2 hours someone heard my screams.My oxygen level did drop but I knew to take slow deep breaths.
I cannot express how negligent on so many fronts this experience was.
I did request for the nursing director to come and chat with me .
He stated that this employee was spoken to and he had worked there for 5 years.
What surprised me more than anything is the fact I had disconnected my heart monitor which should have been detected immediately at the nursing station. An audible alarm should have occured at the nursing station.
The screen at the nursing station literally would have shown up as a flat line.

It was downright dangerous. What probably bothers more than anything is the lack of concern on the directors part.Something should have been formally written up on this occurance.