Dan Meenan Review of Boulders Resort and Golden Doo...
The Boulders Resort and Spa is a beautiful propert...
The Boulders Resort and Spa is a beautiful property. Our room was fantastic and the staff was wonderful. The reason for only four stars is related to a charge made to my credit card after we had checked out. The charge was admittedly small, but we were not contacted that the charge was being made or what it was for. I received a notice from my credit card company that the pending charge had been made that evening and called the Boulders to ask why. The individual at the front desk indicated that it was likely for use of the mini bar. I indicated that we did not use the mini bar other than to store items we brought from home that needed remain cold. I also noted that he could tell by our bill that we had used the lounge both nights we were there, so had no need for the mini bar. He said the charges would be reversed. They were not. I tried contacting them again with not luck. My recommendation is that unless you plan to use the mini bar you have them remove all the items prior to your arrival.
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