V

Victor Medina

4 years ago

I went to present a folder for a bariatric surgery...

I went to present a folder for a bariatric surgery and when they answered I was told that the system was not suitable !!!
I asked him what was that ... and they passed me with another person who told me that I had a month behind ... when I showed him the invoice paid for the month behind and for the current month he told me to come back in 48hs because it was not included in the system the pay!!!
If you do not get to ANDAR the payment that I am showing you in person is not my problem ... and the bill is PAY !!!
Not very good wave the person who answered me corrected in the system my situation "of not apt pass apt!

There came a terrible attention and I will tell you why .. the girl who attended me told me the requirements I had to have to approve this operation and I printed 2 sheets with the law of diabetes ... I first of all I said that I was coming to present a folder for the approval of a bariatric surgery !!!
I DO NOT LOOK AT MY FOLDER !!!!
I told him that I had the summary of the clinical history of the treatment I did, with all the requirements that the law says for bariatric surgery ...
After insisting, he grabbed the summary (NOT THE COMPLETE FOLDER) and I do not know who it was to take it to. It took me about 10 minutes and when he came back he told me that everything had to be certified by Escribano all the treatment !!!!
Thing that nowhere in this law says it!
A disaster!!!
A pity!
I do not know if it's bad attention from the girl who took care of me or a descent from the line of WALKING ???

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