Koby Fiorello

Review of Cerexa Inc.

First off he restaurant is freezing, literally col...

First off he restaurant is freezing, literally colder than outside. When we first got to the restaurant there were barely any customers there. When we finally ordered they told us they were out of half of the menu items, including french fries. We then proceeded to wait over an hour for our food in this freezing cold restaurant. I do not understand how it could have taken an hour to cook burgers. On top of this many of the glasses and utensils that we received were dirty. We had to request several times for new glasses. They kept coming back dirty. When one member of our party went to confront a staff member they told me that the entrance to the kitchen was full of trash. That is the trash was overflowing from the bins onto the floor. Our hostess, I believe her name was Bridget, was very understanding and did her best to accommodate us. I can say that she was the only positive part of our experience. She took the flak when the general manager did not have the courage to come out and talk with us. I can say with out a doubt that I will not be coming back to this restaurant.