The WORST service.The driver was meant to pick up ...

The WORST service.The driver was meant to pick up a parcel on 20.09 but turned up unannounced 3 DAYS LATER and REFUSED to pick up a package as it was t"heavy & he had many other runs"!! It's INSANE THEY STILL EXIST! another pick up rescheduled for today and guess what?- NOONE came to pick it! @GLS you really SUCK!