Rude staff and terrible customer service. We stay...

Rude staff and terrible customer service. We stayed two nights in San Francisco as the end of what was a wonderful road trip up PCH. I try to stay nearly exclusively at Hilton Hotels, when possible, but on a whim I thankfully booked our last night at a hotel down the street, the Phoenix. On our second to last night, the night we stayed at Parc 55, we waited in a line to have our car parked for over 15 minutes, with the valet staff completely ignoring us. They forgot to take our keys until we told them to and then informed us parking was $55/day. Upon entering the hotel, we tried to keep our luggage and take it to registration with us. We were not allowed to do so by the bellmen, who took our luggage but then didn't tell us where to go. Once we finally figured out where the registration desk was (it's upstairs) we waited to be helped and were, yet again, ignored. Finally, without looking up or even really greeting us, one of the men working registration shouted for us to approach. I asked about the expense of parking and commented that I was surprised it was so expensive, since parking was free or very inexpensive everywhere we went in Los Angeles. The man condescendingly responded that "because we were in the city in a prime location" they had to charge that much. He emphasized "the city" as though we were country bumpkins and inexperienced travelers. What's interesting is that our next hotel, five blocks down the street, the Phoenix, had free parking. So then, we get to our room and our bags take forever to arrive. We finally had to call for them. We are Hilton Honors members and we had no greeting pack like we normally did and had to request some water for our room. No one ever told us whether or not there was complimentary breakfast in the morning or where we could find it. When we checked out the next morning, we had additional problems with Valet - we handed them our ticket to get our car and they just hung around with it until we asked them if they were going to get our car. The two men working the valet desk had simply been socializing with one another instead of helping us. I would say this was one of the worst stays I've had in recent years.