What a disappointment. The outside of the buildin...

What a disappointment. The outside of the building as well as the views are beautiful. However the room was really a disappointment. We got the "premium" room, and I have no idea how that differs from the others. The decoration was blah, and this was in the refurbished Vanderbilt wing. There is very dim lighting in the room even with all the lights on. The bathroom was mediocre, they use cheap toilet paper and there weren't enough places to hang towels. We did find the staff very friendly, but you have to pay and tip for everything. Their spa is incredible (we did not use the facility due to $$$$$$$$$$$$$$$) but if you go, be prepared to just open your wallet and let them help themselves. We can say we stayed there, but were not impressed with it. I'd rather stay at a Hampton - even their rooms are nicer!