Greg Ketterer

Review of Falmouth Toyota

From the time I first called Keith (whom I have de...

From the time I first called Keith (whom I have dealt with and lease a vehicle from before), to Shallana whom I have known for a very long time and who walked me through the process making sure that my every need was being addressed not to mention the follow up phone calls, then to Peter in Finance who made sure that the leasing paperwork was in process and ultimately to Justin who finalized the paperwork the day I picked up the vehicle, just like the last time I leased from your dealership, all went extremely well.

Matt, the underlying factor with everyone on your staff who became involved with this deal, was that it was all about making me happy, meeting my expectations and resolving any and all of my concerns.

My wife, son, daughter and I are in the Hospitality Business........I believe I know great service when I see and experience it.......I did.

Thank you, Keith, Shallana, Peter and Justin ! Oh and you too Matt.

Regards
Greg Ketterer