Excellent customer service! I dealt with Crystal ...

Excellent customer service! I dealt with Crystal in the order department when my order wasn't able to be filled because Health Care Solution's supplier failed to ship the backordered product as anticipated. She issued me an immediate refund which I took to be the end of our interaction but a few days later I received another email from her. She had taken it upon herself to do research on my behalf and had come up with a comparable product to my original choice that was in stock and half the price. Very impressed! Thank you Crystal.