My family and I came in for a short weekend trip. ...

My family and I came in for a short weekend trip. We arrived a little ahead of check in and could not enter our room immediately so we spent some time in the bistro downstairs. Not only was the food phenomenal but the supervisor Vanessa made us feel more than welcome and like we were at home. Such a kind and caring woman, although we hadn t even checked in she made sure our every need was tended to. One of the, if not the, greatest hotel experiences I ve ever had all thanks to her generosity and willingness to assist in any and every way she could. Long travel and little rest was far from our minds with a supervisor like Vanessa. Highly recommend and thoroughly commend the management staff of the Marriott of West Palm.