Tiffany Bertrand

Review of Mosaic Residential

Run from all things Mosaic Properties! They could ...

Run from all things Mosaic Properties! They could truly give a thought less about any of the residents. You will never get a call back from them, doesn't matter how many times you try. All they want is to collect your money and you shut up and deal with their b.s. These people are criminals and should came down on as so.

See post for their property below:

2/14/16 They have changed management and staff again and everything in this post is just as true now as it was then. They have since closed down their website and believe i am on the watch for the next website so I may warn others on it as i have this one. Ladies in the office promise the moon and stars and once your out of their the promises are quickly forgotten.

7/2015 I want to make sure the reviews on this place are as current as possible and will hopefully help others in their search for an apartment. Like the other reviewer, if I could give zero stars I would.

This place is horrible!!! Run for the hills, live in a box or under a bridge, save yourself from this headache of a place. Walls are completely cracked, we have work orders that are over 2 months old that we are in the office every 2 weeks following up on. Apparently they have a limited budget for work orders (which I have never heard of) and we NEVER seem to be in the budget. Even the smallest work order seems to take MONTHS to repair. The gate does not and has not every worked. The walls are extremely thin and you will hear EVERYTHING in the apartment on both sides AND below you as if they are in the same room as you. The hot water is rarely hot, management let us know "just don't take a shower during peak hours" what are peak hours you ask? From 5 PM to 10 PM. Little ridiculous. And don't bother complaining to management, they either lie to get you out the door or tell you their is nothing they can do to help. To Top that off don't waste your time calling/ emailing/ faxing/ texting/ paging the management company because you will never get a response and the voicemail is ALWAYS full (mosaic management, anything they own I would run from). UPS, FED EX, DHL, and Postal Service for some reason refuses to deliver your packages and refuses to give any kind of notice that they have arrived. The apartment complex won't let you know if you have anything in the office, their reasoning is "it's not our job". The pool stays closed when it should be opened, told us "we can't get the chemicals right". LOTS of pitbulls, boxers. etc. Dog POOP is every where and other tenants refuse to leash their animals when they are outside. Again, you speak to management about it all you get is "what do you want us to do about it". I found out today when someone was signing their lease that if they feel that you owe them money, they have a clause in the lease that they can come into your apartment at any time and take whatever they want that they feel is as of the same value as what they are owed and in no way have to notify you. (Yes I told the person signing to run for the hills). They change people in the office like people change underwear so there is no telling who you will ever talk to.

Friends apartment is flooding they dug a hole outside of her apartment. Never handled anything. She now has mold in her apartment, when she reported that she was concerned about it and that her son has asthma she was told by the manager "every time you walk outside there is mold, he will be fine".. That's just the short version of that ridiculousness.

I have lived in several apartments and NEVER had the issues I have in this place. RUN RUN RUN!!