Sami Allen

Review of Susquehanna Trailways

I m giving this company two stars, because I got t...

I m giving this company two stars, because I got to my destination in one piece, at least physically. Mentally and emotionally I have to brace for this horrific trip every time I need to come home to Pennsylvania from NYC. There are no trains near my hometown and no other buses ONLY this one. It takes about 3 and a half hours to drive straight to my hometown but nearly 7 every time I take this bus, when it should be five. Here s what you can guarantee you ll experience on this bus:

-Driver suddenly pulls over somewhere completely random during the trip, says nothing and has us wait about a half hour at LEAST before anorher driver comes. No explanation.
-at the bus transfer in Lehighton, we wait another 30 minutes for the transfer bus to arrive.
-At least one person forgets what their stop was and makes the driver turn around, we sit at a stop waiting for one person to arrive to the bus, and we park at reading for at least 15 minutes for no reason even though the schedule says it leaves immediately.

This doesn t include the handful of bus breakdowns I ve experienced, uncomfortable seats, lack of outlets and often, lack of air conditioning or heat. Oh, and it s $140 round trip. To take a bus. Back to Pennsylvania.

I have endured this trip for years because I ve had to. The MINUTE I am making enough money to justify getting a rental car, I will take that option every time and never look back. An entire day is shot just trying to get not even four hours away. By the end of every trip, I m practically crawling off the bus isn t he worst mood I ve ever been in. Nothing can save you on this trip except maybe a double dose of CBD.