Staff do not find spa registration, massages that ...

Staff do not find spa registration, massages that have been registered are also gone - the consequences - are not free for masseurs.
The drinks that belonged to me were not offered.
The spa is open until 22.00 H, I left the dressing room at 22.00 H - locked. After 5-10 minutes a cleaner came and let me through the garages!
Nobody replies to my messages anymore.
100 for such an amazing day is definitely not worth it.
I have visited half the world Spa and have not been serviced yet.
I am very disappointed with this spa.