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Don t use their mail service, better come to the o...

Don t use their mail service, better come to the office and pick up your documents in person. Because they sent my documents in regular mail without tracking number and my documents were lost. I didn t know before that it should be a regular mail. They didn t let me know about it. They took $250.00 for their service, but they couldn t find $3.00 for sending my documents using at least first class USPS service with providing tracking number. I do not understand how it is generally possible to handle documents so negligently. This is confidential information. I m very upset.

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