Alison Taylor

Review of Paragon Press

UPDATE: We finally heard from Brady and he was kin...

UPDATE: We finally heard from Brady and he was kind enough to give us an in-person meeting and a tour of the facility. We will be working with him on future projects.
After two phone messages (one left on a voice mail and one left with a secretary) from our CEO, and another email to them from our creative director requesting a sales rep contact us, they didn't bother to respond. It's been two weeks. Our company does professional book design and had several projects to discuss with them, but apparently they have all the work they need. Their website is impressive but their customer service is sorely lacking.