I have been using this company for ages.

I have been using this company for ages.
Always good quality and fast delivery.
My latest batch of cardboard boxes seemed of poor quality.
Had to use way more tape to get them to stick.
Not like the other boxes I'd received.
Eventually spoke to customer service after 3 emails and 2 phone calls.
Wasn't bothered in the slightest.
Customer serve is bad.