Peter Power

Review of The Landings at Chandler Cross...

I have lived here for almost 2 academic years, I w...

I have lived here for almost 2 academic years, I would give this apartment 5 stars based on my experience. First, although the facilities are not super fancy, they are above average level and enough for students. Secondly, the heat+gas fee is not high. As for me, I lived in a 2B2B apartment, the heat+gas fee is around $30-40 in summer and $50~60 in winter, which is the average level among this area. Thirdly, the maintenance service of this apartment is great. If there is any household appliance that does not work, you just need to submit an online service request form, and they will respond to it in a timely manner, mostly within 1~2 business day. Last and most importantly, the staff of Landings are professional, helpful and warm-hearted. (at least for the staff I have met) For example, at the beginning of my current-year lease, the apartment assigned me a new roommate, but our living habits were very different (he stayed up very late and sometimes made noise at night). I complained it to the staff of Landings, Katy. She helped me and accommodate me to another unit (which is very quiet) within 2 days without any fee. In addition, my new unit was upgraded to Emerald level unit from Spartan level because that was the only suitable (quiet, I mean, Katy visited all the available units at that time to see if the new unit works for me) and available 2B2B unit in Landings, but my rent remained the same as before (Spartan) level. So I was really grateful to the staff of landings, especially Katy.