I was referred by a friend/client to download the ...

I was referred by a friend/client to download the Blacklane App. I did so and used their service for my trip to New York. It s very easy to use and everything went very smoothly. It works just like Uber or Lyft wherein you are sent a confirmation about your ride and on the day of your ride you are given your driver s name and contact. Once you set up your account, all fees, taxes and gratuities are all included. As far as the meet and greet that they say is included in baggage claim, don t expect that at least in my case when I arrived at Newark Airport. It worked out better anyway because I retrieved my baggage and walked outside and called my driver and he was their within 10 minutes in a Black Cadillac. Waters were provided and I was happy. I was to be dropped off at The Plaza Hotel wherein The Plaza quoted me $213.00 one way and Blacklane was just about $100.00 less. I will certainly use them again. They also have a 24/7 Customer Service Toll-Free phone should you run into any problems that you cannot rectify within the App.