Chet Cesolini

Review of Boston Medical Center Healthne...

Made an appointment with an orthopedic surgeon at ...

Made an appointment with an orthopedic surgeon at Mass General. Receptionist there could not tell me if my BMC plan would pay for my visit, suggested I call BMC to check. First call to BMC I was told my doctor is not in network and I had to get a Prior Authorization Form from my PCP. Called my PCP and was told BMC has never approved a Prior Authorization Form from their office. Relayed this info to BMC on my 2nd call to them. I was then told that my surgeon was in their network and all I needed was a procedure code from the surgeons' office. I got that code and just got off the phone with BMC where I was told that the surgeon is not in the BMC network and I need a Prior Authorization Form! What a cluster f#@*!