I was disappointed with this stay. We have stayed ...

I was disappointed with this stay. We have stayed here previously though it was a number of years ago. Back then it was definitely a five-star place with great attention to detail and they truly made one of our anniversaries a number of years ago truly special by going the extra mile in several ways. That was back in I think either 2014 or 15 I can't remember, either way a few years ago. However the room this time was definitely subpar. I would expect more of even low end hotel chains much less a diamond resort. The standards have clearly dropped as maintenance is patching things together, the cleaning teams are obviously not cleaning, and then obviously whoever is supposed to supervise them is not doing their job either. As a business owner I understand systems and responsibilities and clearly this is a multi-system breakdown. All in all it's better than a motel 8 or something don't get me wrong, but clearly their standards don't even meet that of a standard run of the mill hotel chain; even for super obvious things like me having to use the chair to keep the curtains closed for privacy, a broken and filthy ceiling fan, dead bugs in the light fixtures, and so on. Very disappointed for a place we have previously given nothing but five stars plus ratings!