Our family has vacationed at the Whaley (1314 Ocea...

Our family has vacationed at the Whaley (1314 Ocean Blvd) in Topsail for two years in a row. Last year the a/c went out and was repaired the following day, leaving us without air for one day. This summer we arrived Saturday and the a/c was nice and cool. By Sunday night it was completely out again. We called first thing Monday morning and someone FINALLY showed up late Monday afternoon. A part needed to be picked up in Wilmington and we were told they would be back Tuesday with the part. The rental company called Tuesday morning to say they would be following up with us shortly after talking to the a/c company. After not hearing, we followed up ourselves with the rental company around 5:00 and they just told us they didn t know anything and would call the a/c company and leave them a message, but we wouldn t hear anything until Wednesday morning. That s Sunday night to now Tuesday night with no air. It s been 90+ degrees and has been miserable. They did finally bring a few portable a/c units Monday night, but that does absolutely nothing to cool the main living space, only the bedrooms. We should NOT have to spend our vacation following up to ensure our house is livable.