T

Tomas Arana

3 years ago

I was with them for years, and when I needed them ...

I was with them for years, and when I needed them after an accident, they did everything fast and accurate. Customer service was impressive. I've had quite a few car insurances and for me, customer service makes or breaks the company. I didn't leave Geico because of their service, I left because of their rates. They more than doubled my insurance when they found out I had a violation on my record from 2 years prior. Why did they wait 2 years? I don't know. Why did they increase it by more then double my previous rate, I don't know. They also told me I would be getting a 25.00 refund in the mail because I cancelled my policy before the period was up. yeah, never got that. Would I recommend them? If you don't have any blemishes on your driving record, yes, if you do, no. Go find some small company that doesn't charge that much, drive carefully, and when your record is clear, go to Geico. Being honest. And don't skim on coverage. If you can afford it, get it. You could regret it. Its best to have it and not need it than to need it and not have it.

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