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Rita Allen

4 years ago

My experience with this organzation was very unsat...

My experience with this organzation was very unsatisfactory. I dutifully made reservations and then through an emergency was unable to make the appointed date. I called well in advance to let them know. They would happily RESCHEDULE my reservation but flatly refused to REFUND my money. I paid for this via credit card. It is not like they have to cut and mail check to me. Because I'm so unhappy with their response to my situation I will lose $90 for a tea/tour I will not be able to enjoy. I recommend at all costs that people do NOT bother with this institution.

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