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Erika Cody

3 years ago

I bought an item and paid $40 for shipping. On ka...

I bought an item and paid $40 for shipping. On kaplan toys it was free shipping which has I thought I was ordering from since both sites have the same items. I emailed and called and spoke with someone about getting the shipping refunded. No one could refund me supposedly. I asked to cancel the order so I could re-order from the other sites and apparently the item has already shipped out the day after I ordered it. Terrible customer service!!

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