Moof 02 Review of Andy Mohr Buick-GMC
Friday, June 28th, i bought a used truck from them...
Friday, June 28th, i bought a used truck from them with CASH!. I left the lot just in time to get to work. Coming out of work at 11:30 at night, i was informed by a co worker i had no taillights or license plate lights. No parking/running lamps up front either. Turn signals and brake lights all worked. I immediately drove the truck back to the dealership, being followed to keep from being pulled over, and left it till Saturday morning.
Saturday morning i made them aware that no lights like that is required by law to have and a legal issue. They said they would look at it and let me know.
Today, July 1st, i got a call letting me know the the circuit for those lights is dead, basically saying fuse box is bad. And they can't fix it because it would cost them like $600 , from their own service department?? And asked if it was something i could do and there are used fuse boxes online for like $80. The funniest and most ignorant thing i was told is that its not really a legal issue because you only use lights at night. Lol. If i am correct, license plate lights and running lights are REQUIRED BY LAW, to drive at night.
I was handed the keys and told to have a nice day.
I have family that has bought over 15 vehicles for the past 3 decades from them. Word of mouth is KARMA. They won't be dealing with them again or anyone I know.
Maybe my lawyer too. Its written in the contract i signed.
BUYERS BEWARE!! Shop around, take your time. Look other places beside Andy Mohr Buick GMC.
Other dealerships will take care of their customers, Andy Mohr doesn't. Lost me and everyone i know as customers.
*****Update*****
I was contacted by GM of dealership and offered a full refund of vehicle. Smh. So instead of having part fixed for around $300, that you LEGALLY need to have, they were going to lose a cash sale of thousands and relist the vehicle with same problem for someone else to potentially have to deal with. It blows my mind.
I am going to have the Power Module rebuilt, at my cost and keep the truck so no else has to deal with the shady service. ****BUYERS BEWARE****
****Update****
As of July 11th, I still have not heard back from GM. I was told he was going to check with Service Manager and call me back, back on July 1st.
Dealerships make alot of their money from financing and warranty work. So if you aren't financing a vehicle with a warranty, they could care less about you. And it shows.
****As of 7/30, $940 plus dollars in all front ball joints needing replaced plus right front wheel bearing.
Carfax shows Andy Mohr "completed" maintenance inspection on 5/28/19. Curious as how the technician missed all the visible movement that comes with worn ball joints during an inspection. Hmmm. Again, this problem was not disclosed to me along with the lights issue. Serious issues here. Shady crew over there.
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