Sadia Khan

Review of Furniture at Work

What a shambles of a company! I wished I had read ...

What a shambles of a company! I wished I had read the reviews before placing an order. I ordered a chair and a desk, chair was due on the 19th, its the 23rd now and no chair. I have called twice and when I do eventually get through the agents don't have a clue on whats going on a seem to think the chair has been dispatched. They contcact the warehouse whilst I am on hold (goodness knows what they are actually doing). I get no emails or follow up calls depsite being promised and update. The desk is due on the 4th but I am not holding my breath. I've tried to speak with someone all morning again today but the automated phone system gives you two options and you can't get through as it doesn't allow you to. I am writing to Trading Standards today if you can't provide basic customer service and are not trading properly you should not be in business. I've have been charged for everything.