Joanne Schiffman

Review of Keyes European (Mercedes–Benz)

I ordered a custom Mercedes GLA 250 - metallic lun...

I ordered a custom Mercedes GLA 250 - metallic lunar blue with crystal gray interior - premium package - parallel parking - just about everything available. Arthur aka Big Art was warm, professional, knowledgeable and completed the transaction quickly. I was notified when my vehicle would arrive and it was only a week later - delays at LB port. Brian was great as well. This Mercedes dealership has great customer service. I'd leased my 2015 car from the Encino dealership and there is no comparison. Will refer friends to this dealership. Smooth transaction, relaxed, no pressure. They are very accommodating and patient. This is also where I get my car serviced. The service team gets me in and out quickly. Didn't like the vibe at Beverly Hills Mercedes - a bit impersonal...when you feel like a number. Totally recommend Keyes Mercedes