Rachit Narnoli Review of ITC Welcomgroup Rajputana Sher...
We went to rajputana sheraton and went to the rest...
We went to rajputana sheraton and went to the restaurant peshawari. We booked our table before with mr surendar and came here on time. But still our table has been given to someone else and told us to wait for 20 minutes. After 20 minutes mr surendar tell us yo wait for another 40 minutes and told us that we dont do reservations and it for the first come first serve. In front of us there was table vacant for more than 30 minutes and they told us that we cant give this table as its beem reserved for a vvip guest. The way they were talking to us was just horrible and its not a way to deal with the customers. I am very unhappy with the behavior of the manager surendar and was very very disappointed.
So please look this matter and the staff behavior to the customer.
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