Courtney Tragasz

Review of ADOT Enforcement

Fails to inform consumers that their inspection cu...

Fails to inform consumers that their inspection cut off time is not actually 2:30 pm and give no way to communicate with anyone at this location by phone. The automated phone system does not provide an address and states that the inspection cutoff time is 2:30 pm (I arrived shortly before this time and was turned away, after showing my title? Not sure why the guy working had me waste the time to even show him the title). The system should be changed so that it properly reflects reality, perhaps by adding that the cut off time may vary given the flow of inspections, instead of stating the cutoff time is 2:30 pm which is untrue.