J

Justin Roesch

3 years ago

Disclaimer: I'm a noob to MTB. I stopped by Pedal ...

Disclaimer: I'm a noob to MTB. I stopped by Pedal Pushers to pick up some spare tubes so I could fix the flat plaguing my rear wheel. The crew must have sensed I was an out-of-place roadie and politely inquired about my relative repair acumen my on mountain setup, then invited me back to the work area. (I know, I know: a bike is a bike is a bike right? Disc brakes, derailleur clutch, thru axles rather than skewers...trust me I needed the education.) Bottom Line: the crew provided a fast but comprehensive education while taking me through the repair, even walked me through pros/cons of tubeless set-up. We we're done in ~15 min, price was unbeatable, and the service was top notch. We left the store and later realized they never charged me for valve stems for the tubeless conversion...we called them back and they insisted we were square, felt like we had to cajole them to run the charge for the money we owed rightly owed them. Been to a LOT of bike shops in NM, AZ, MD, and CO and never had such a positive experience. Oh, and did I mention they have beer on tap in shop??? Yeah, no point in going anywhere else. Thanks guys!

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