hillary devine

Review of WestVet Animal Emergency & Spe...

I don't agree with these bad reviews. I ran into W...

I don't agree with these bad reviews. I ran into West Vet in tears and complete panic because my two dogs got into a random fight while I was at work and were both very injured. The doctor came out right away and helped me hold the leashes and took my one dog that was in pretty bad shape to the back. I did need to sign a paper authorizing emergency action if needed, which is the paper people are talking about saying the potential for the $150-$300 or $500 charge. If course I signed! My dogs are my babies! The gals at reception were very sweet and understanding of my panic. They took me and my other dog to a room while we waited for the doctor. The doctor and another person were upfront about cost and explained everything they needed to do for my dogs. They got down on the ground with my dogs and showed they cared. My babies were there all day. I received multiple calls updating me of there status. Every person there was nice and sweet the whole time and they went over all the instruction and answered all questions at the discharge of my girls. Yes, it was expensive but it was necessary and absolutely worth it. I don't know what I would have done if we didn't have a 24 hr ER close by. Thank you to our fabulous doctor and the great staff at West Vet!!! Roxy and Marley are happily at home and receiving lots of love today after a rough night.