Grace Chae

Review of Mooxy

Just stayed here....I gave them a 1 because over t...

Just stayed here....I gave them a 1 because over the phone several times the people who answer were rude and were not knowledgeable about basic questions! Customer service on the phone is horrid...they would tell us to go down to the front desk for them to answer questions!! The rooms were clean and the staff around the lounge and downstairs were friendly!! Just don t ever call Bc they will not help you! The hotel is modern and trendy which I loved! Don t ask for directions either bc the staff either doesn t know or they will get you lost..just google everything! One other thing is we asked for towels at 7am did not receive clean towels till 9:46am...thank god I was tired!