Revvin the 417

Review of Kosmopolito Hotels Internation...

Most of the staff was very rude. It takes hours to...

Most of the staff was very rude. It takes hours to be tended to when trying to have dinner at their restaurant. I was made to move my vehicle from in front of the building when my wife was checking in and getting access to the parking garage? I literally had to repeatedly drive around the hotel until she was finished. I was charged for parking for three nights when I used the parking garage only one of those nights! The biggest annoyance was that their website states they have complimentary shuttles to and from the airport. There are large buses parked in front of the building every morning. When I asked about them so I could get to the airport, I was told that they have no idea about any shuttles to the airport and had to pay 50 euros for a taxi there!
All of this and we are IHG Gold members.
Choose a different hotel. There are many options.