Everyone I encountered made their best effort to s...

Everyone I encountered made their best effort to speak in English even though I can converse in Mandarin. I find that effort very admirable and I respect that the staffs are committed in their hospitality service. I love the food in the F&B outlets in the hotel compound and also the in-room dining. The gym is well equipped and the indoor pool is heated for comfort! Everything was almost perfect until the last day of check out when I asked for help to carry my luggages down and after 15 minutes of waiting, no one came. I carried them myself to the lobby. Not a big deal, or perhaps someone came later but there's a time constrain.