Liveinsydney

Review of Pottle Auctions

My criticism isn t with the product but the way it...

My criticism isn t with the product but the way it was handled. If an art piece states that it s signed bottom right, that is standard practice for being signed by hand, not signed in the print or on the plate. You had no issue stating that on other pieces. I was told you win some you lose some . Not the type of answer recommended when selling art. I paid a premium price based on your description that was clearly wrong. You win some you lose some and you have the option to obtain more details doesn t cut it. Signed bottom right means exactly that. You should have at least knowing your description was erroneous, refunded the buyer premium! It was your error and you know it! You d have to consider who Fair Trading would support!

Made good: March 2021: Julian made good reimbursing the premium and reselling the item without commission. Commendable fix of a sour situation. That s a plus!