I've been a member for over 4 years, and there's d...

I've been a member for over 4 years, and there's definitely pros and cons:

Some of the instructors are great, really motivational. Some are awful, it's hit or miss.

The women's gym is a definite perk, so nice to have a dedicated area for weights.

The classes can get overcrowded, and even though you are supposed to register for classes I've only once seen attendance checked.

Classes are booked too close to each other (only five minutes gap between), so there's a mad rush to get in and get equipment. Again, if they actually checked attendance this probably wouldn't be an issue. I've actually seen fights break out over equipment. Management seems to care less.

Needs a refresh. Bikes in cycle studio definitely need a tune-up, peeling paint, dirty corners, mats need cleaning. Not a deal breaker but for the cost it should be better.

More diverse classes such as TRX would be nice.

That said, it's a large gym, convenient hours, but I'm starting to question the cost since the classes are so much better at nearby studios (and they're not so overcrowded).

Please fix your class management, make them smaller, check attendance, and diversify.