At first glimpse, the hotel is beautiful. Great ar...

At first glimpse, the hotel is beautiful. Great architecture and a beautiful entryway. What it lacked was a friendly welcome and also a comfortable place to rest. The most irritating thing was the very firm mattresses which could have been managible with comfortable pillows. What we got instead were very hard and surprisingly lumpy pillows that had pillow cases which were too small. Never have I ever seen pillowcases with Velcro, but it was on these ones, and due to the small size, lead to a very scratchy sleep.