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Katherine Olson

4 years ago

I booked a romantic getaway for me and my husband....

I booked a romantic getaway for me and my husband. I have booked a king size bed in a corner room when I opened the room there were two queen size bed in a small cramped room right by the staircase. So I had to go down and get a new room but I had also ordered chocolate covered strawberries and cheese board with champagne and that wasn't delivered and they claim I never placed the order which I had done 5 days in advance. Then every time we turned on the shower the smoke detector went off, it went off three different times. Finally my husband went downstairs and after being called a liar about the accommodations that I had pre paid for and being called a liar and that we were probably smoking or lighting candles in the bedroom they finally gave us a pathetic meal voucher.

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