Tricia Savino

Review of Print That Now!

I am based in New York and needed some namecards p...

I am based in New York and needed some namecards printed when I was back home in Singapore, so I emailed Print That Now specifying what I needed to be done. I was impressed when Eada replied very quickly and the prices they quoted were reasonable, so I decided to go with them and picked the most expensive cardstock.

When I went to the shop to pick up my namecards, I was shocked by what a complete mess the whole shop was. There were materials everywhere and it seemed to be run by three teenagers, but I decided not to judge. However, only half of my namecards were useable- the other half were printed and sliced wrongly and I had to throw them out.

I wrote them to express my displeasure and they nicely offered to reprint the half that were misprinted, which I accepted. I went back to the shop a week later and to no surprise, the shop was as disorganized as before, which gave me no confidence. And my second reprint turned out even worse than my first set- the front and back were completely mismatched and I had to discard them again.

My trip to Singapore was coming to an end and I honestly did not want to go back to the shop for a third reprint, nor did I think they were able to deliver what I asked of them. The fact that the first half of the cards were printed correctly showed that they should have been able to deliver had they taken a bit more care and professionalism in what they do, but unfortunately they tried to suggest that it was my proof that was not properly done. In the US they would have offered a full refund for a job poorly done.

Bottom line: I wasted close to $40 printing with them, and I wouldn't recommend their services to anyone.