Jeffrey Lego

Review of Altoona Regional Health System

Extremely disappointed with recent experience at U...

Extremely disappointed with recent experience at UPMC Altoona. My grandfather was committed to ICU and then later moved to the 12th floor. He suffers from cancer, COPD, Diabetes and a few other serious illnesses. Carbon monoxide built up in his longs and he was unable to breathe - causing brain damage, confusion and loss of speech ability. I am repulsed with how disgusting they have treated my grandfather during his last few weeks with us.

We went to be by his side after a swallowing test was performed - only to find him alone in a hallway, all the test material (whatever it is - reminded me of a thick pudding with chunks in it) was left in his mouth and all over his face. No cleanup was performed on him. His blankets where wet, his pillow was wet, absorbing pads where crunched up underneath him. He looked confused, scared, lost and just extremely discomfortable. This of course brought my grandmother to tears.

The nurses caring on floor 12 do not show any compassion with there career choice. Since he is hard to understand, he is ignored or just made out to be cranky. I shouldn't say all the nurses, a few were great, but overall I was sickened with the care he received at this hospital. Go somewhere else if you or a loved one will be experiences an extended stay - this facility is a nightmare.