Lori Zunich

Review of Prairie Gardens

I brought a 69 year old family heirloom mirror her...

I brought a 69 year old family heirloom mirror here to be framed. Unfortunately they took the back off of it and damaged the mirror. There are now scratches that were not in the mirror originally. The manager offered me a 20% discount on the framing. I had to point out the damages cannot be repaired and the mirror cannot be replaced. She finally decided she could give me 30% of the framing cost. No sense of accountability for their damage. Back to the big box stores for framing. I thought the piece would be safer here. I was wrong