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Review of Consulate General of Canada in...

Horrible Service. I was there about 4 years ago to...

Horrible Service. I was there about 4 years ago to pick my passport on a very cold December morning. Long line, you can imagine a lot people waiting to get their visas etc. and travel back home for the holidays. The consulate was supposed to open at 9 am. I SAW the staff behind the counters at 9 am, not working, they were just casually hanging around in there, about 15 mins later, the first window opened. The line moved slowly, I was quite worried that they won't get through these people that day. And it was true, after a while, they just had a guard out, picked one stop point in the line, and told the rest of the line that they are closed. At that time, there were still people waiting outside the building out there on the plaza. People were not happy. I did not get to be serviced that day, although I got up at 4 am, took a bus from Philly, began to wait in the line before 7:30 am at the plaza, still did not get serviced.

I understand they have their work hours - however, for one thing, they should have know about the holiday demands, and adjust the hours according, or have some other mitigation - they are there to provide service, and they got paid for that. Second, they did not start working on time, even 15 mins could serve a couple more persons. Worst consulate I have experienced.