Clayton Allison

Review of O'Connor and Associates

I have used O'Connor for over 10 years with no rea...

I have used O'Connor for over 10 years with no real issues. However, recently I received a bill listing a property I sold 4 years ago. The representative told me that they knew I no longer owned the property and that the bill was not for that property, but for another property which I did own. I told the representative to correct the invoice to reflect my current property address and I would be glad to pay it. At this point, the O"Connor rep started arguing with me over THEIR error rather than agreeing to correct it! I couldn't believe it! Finally, after several minutes of heated debate, the rep finally agreed to correct the billing error. As soon as I received the corrected bill reflecting the CORRECT property address I promptly paid it. Wow, what a way to do business! At this point I would not recommend O"Connor & Associates services to anyone, even though I have in the past.