A few days ago I took my BMW for fault reading for...

A few days ago I took my BMW for fault reading for 60.- because the car vibrated.
The consultant said this would take about 5 to 6 working days. I said yes with an uneasy feeling, said inside that there is no such thing as reading out the error for a short time. Oh well..

2 days later I called and said he shouldn't do anything, I would pick up the car. He agreed. When he got to the garage he gave me the key and said we found the bug and fixed it. Now it costs 250.-. Without having given my consent to repair the car, only to do a fault reading for 60.-

The consultant insisted on the 250.- I had expected 60.-. So that the situation didn't last, I paid the 250.- and left because I had a short time and I had to go back to work.

Personally, I will never visit this workshop again.

Because the repair was not mentioned to me first and I didn't want it that way. Secondly, the service felt disinterested and, thirdly, I also work in a service company and inform the customer step by step of further costs.

Such "mistakes" must not be alleged mistakes that you learn in basic training.

P.S. On the day I brought the car over, the gentleman said he would inform me by email or phone as soon as the error was read. The speech was read out errors and no repairs. But he didn't!

I was treated miess, thought after the reviews here, this company had a very good reputation.

Not everything that is made of gold glitters.

It worries me too deeply after this experience I might freak out.

Many Thanks