I'm fixing to transfer to this college pretty soon...

I'm fixing to transfer to this college pretty soon and so far they have answered my calls and emails as they should. They haven't been rude but are straight to the point when it comes to answering questions. They're not like others who fiddle around and don't really answer the questions you ask. I think the only reason why some are having problems is because 1. They didn't come as prepared, 2. They didn't get their way and are throwing fits about it. Yes sometimes college have mishaps even the community college I go to has messed up but it's okay. RMCAD has really helped me with getting my degree plan set up with all the classes I need and helping me get my stuff ready to transfer. So as far as I have been shown there are no problems with this university and they've helped me when I asked. I'm really looking forward to moving soon.